Mercury Tactical Gear® has provided durable, high-quality gear to our nation’s military that is field tested and battle proven. The Mercury Tactical Gear Lifetime Warranty covers any manufacturer’s defects for the life of the product. If a product ever fails because of a manufacturing defect, we will repair or replace the product without charge.
What do you mean LIFETIME?
The term lifetime refers to the normal span of life of the materials and components of the product, not your lifetime. We strive to manufacture each product with the most durable materials to withstand the harshest of elements and exposure, but all products eventually will break down.
- Manufacturer defects or product failures. Frailty or shortcoming in a product resulting from a departure from its design specifications during production.
- Defective materials (zippers, buckles, fabrics, etc.) or workmanship (seams, construction, etc.)
- Damage caused by accident, improper care, or negligence
- Normal wear and tear over extended time and use
- Combat damage
For immediate replacement, please return your bag to your original place of purchase.
If you are unable to return your product to your authorized dealers, please complete the form below to begin the Warranty Claim evaluation process to review the product defect. If the claim is determined to be valid, a repair or replacement will be processed within 2 to 3 weeks. Mercury Tactical Gear has the discretion to provide a comparable replacement if the original product is no longer available.